Analyst, Business (IT)

Business Operations / IT Edmonton, Alberta


Description

Highlights of the job

 

We are hiring up to one (1) permanent full-time Analyst, Business (IT) position working out of EPCOR Tower in Edmonton.

 

Are you ready to support major application capital projects that address real business challenges?

 

As a Business Analyst with EPCOR’s Information Services team, you will work on a range of complex and engaging application initiatives within a dynamic, enterpriselevel organization. In this role, your work directly supports the resolution of business challenges by ensuring functional requirements are clearly understood, documented, and delivered throughout the system development lifecycle.

 

You will contribute to the success of new and existing applications while building strong working relationships and expanding your understanding of EPCOR’s operations across our North American footprint.

 

This position may be eligible for EPCOR’s hybrid work program.

Candidates must reside in Edmonton or the surrounding area, or within a 90‑minute commute of the primary work location.

 

What you’d be responsible for

 

In this role, you will: 

 

  • Conduct business analysis activities on medium to large application initiatives within EPCOR’s IS Major Capital portfolio .
  • Contribute to Major Capital project plans, ensuring alignment with EPCOR, Information Services, and Project Portfolio strategies .
  • Analyze functional requirements to identify information needs, procedures, decisions, and data flows .
  • Evaluate and improve business and application processes, researching and recommending solutions to meet business needs .
  • Support the delivery of project outcomes by ensuring analysis deliverables align with SDLC standards, scope, schedule, and quality expectations.
  • Contribute to effective crossfunctional coordination and accountability practices, when applicable and within the role’s context and prescribed limits.
  • Develop and maintain an understanding of business processes impacted by technology changes, ensuring compliance with policies, standards, and regulatory requirements .
  • Use analysis tools such as process maps, data flows, and other documentation techniques to support shared understanding .
  • Provide business analysis input and recommendations to end users and project teams across EPCOR.

 

What’s required to be successful

 

  • Postsecondary degree or diploma in Business, Management Information Systems, Computer Science, or a related field.
  • Minimum of 4 years of experience in IT business analysis.
  • Strong knowledge of the Systems Development Life Cycle (SDLC), including custombuilt and commercial offtheshelf (COTS) solutions.
  • Experience working in Agile and/or iterative delivery environments.
  • Proficiency with standard business analysis techniques, templates, and documentation practices
  • Strong analytical and problemsolving skills, with the ability to assess endtoend business processes and data flows.
  • Well-developed facilitation, communication, and collaboration skills.
  • Ability to adapt to evolving technologies and changing business requirements.
  • A strong work ethic and professional approach when working in a visible Information Services environment.

 

The ideal candidate brings strong IT business analysis skills and experience supporting medium to large application initiatives within an enterprise environment. They can clearly understand, document, and communicate functional requirements, analyze information needs and data flows, and use tools such as process maps and workflow documentation to support shared understanding. They are an effective communicator who builds strong relationships with end users, project teams, and technical groups, while managing multiple priorities and maintaining alignment with project scope, schedule, and quality expectations. The ideal candidate is solutionsfocused, able to evaluate and improve business and application processes, and committed to understanding how technology changes impact business operations to support the successful delivery of EPCOR’s major application capital projects.

 

Other important facts about this job

 

Jurisdiction: CSU52

Class: IT2

Wage: $56.15

 

EPCOR employees are encouraged to apply using their “epcor.com" email address to ensure proper consideration of internal seniority.

 

Learn more about Working at EPCOR!

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Please note the following information:

 

  • A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit is required.)
  • If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
  • A technical/practical assessment may be administered during the selection process, and this exercise will be used as a part of the selection criterion.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
  • Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
  • If you are required to provide your own personal reliable vehicle - Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.
  • The results of this competition may be used to fill similar vacant positions for up to six (6) months.